Powerful automation workflows you can set up in minutes with AI agents.
Keep information synchronized across all your tools.
“When data changes in Zendesk, update records in connected systems.”
Get smart alerts for events filtered by relevance.
“Monitor Zendesk for events and notify the right team.”
Chain actions across tools to complete complex processes.
“Trigger multi-step workflow when events occur in Zendesk.”
An event occurs in Zendesk or a connected app that starts your automation.
The AI agent analyzes the data, makes intelligent decisions, and determines the best actions.
The agent executes actions in Zendesk and other tools — no manual work required.
Zendesk simplifies workflows, while Arahi AI empowers these tasks with intelligent agents.
Coordinate Zendesk with other business processes.
Let AI handle complex tasks and decisions.
Keep data flowing between systems automatically.
Ready-to-use Zendesk actions you can add to your agents instantly.
Custom API calls to Zendesk with full control for advanced use cases.
Sign in to your Arahi AI account and navigate to integrations or create a new AI agent.
A secure pop-up will ask you to log in. This authorizes Arahi AI to access your API using OAuth.
Choose "Zendesk" from the tool list, then select the action you want to perform.
Test your automation with sample data, then deploy it to run on schedule or by event.
The integration uses secure OAuth authentication, ensuring only authorized workflows access your Zendesk data.
Your data remains private and is never used for model training.
We never store anything we don't need to. Inputs and outputs of your tools are never stored.
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media. With Arahi AI, you can connect Zendesk to ServiceNow, Bugsnag, Canny and 1,500+ other apps using AI-powered workflows. No coding required — set up triggers, actions, and intelligent automation in minutes.
As a help desk & support tool, Zendesk connects with other help desk & support apps like ServiceNow, Bugsnag, Canny, Chaport through Arahi AI's integration platform. Build multi-step automations that combine Zendesk with AI-powered decision making, data transformation, and cross-app orchestration.
Arahi AI supports 12 native Zendesk actions you can use in your workflows.
Count the number of organizations in zendesk.
Create an organization in zendesk.
Create a ticket in zendesk.
Delete an organization in zendesk.
Delete a ticket in zendesk.
Get information about the owner account in zendesk.
Get all organizations in zendesk.
Get information about a specific organization in zendesk.
Get ticket details from zendesk.
List zendesk tickets with pagination and filtering.
Action to reply to a zendesk ticket by adding a comment.
Update an organization in zendesk.
Teams commonly connect Zendesk with these apps to build powerful automations.
Explore AI-powered workflows that work with Zendesk.