Powerful automation workflows you can set up in minutes with AI agents.
Automatically categorize and route messages to the right team based on content.
“When a message contains 'billing', create a ticket and notify finance team.”
Send contextual automated responses while escalating complex queries.
“Reply to common questions instantly, flag urgent issues for review.”
Generate and share meeting summaries with action items.
“After each Intercom meeting, email summary to attendees.”
An event occurs in Intercom or a connected app that starts your automation.
The AI agent analyzes the data, makes intelligent decisions, and determines the best actions.
The agent executes actions in Intercom and other tools — no manual work required.
Intercom simplifies workflows, while Arahi AI empowers these tasks with intelligent agents.
Auto-respond to messages with context-aware AI.
Send smart alerts and updates to your team.
Engage customers with personalized messages.
Ready-to-use Intercom actions you can add to your agents instantly.
Custom API calls to Intercom with full control for advanced use cases.
Sign in to your Arahi AI account and navigate to integrations or create a new AI agent.
A secure pop-up will ask you to log in. This authorizes Arahi AI to access your API using OAuth.
Choose "Intercom" from the tool list, then select the action you want to perform.
Test your automation with sample data, then deploy it to run on schedule or by event.
The integration uses secure OAuth authentication, ensuring only authorized workflows access your Intercom data.
Your data remains private and is never used for model training.
We never store anything we don't need to. Inputs and outputs of your tools are never stored.
Intercom is the only solution that combines an AI chatbot, help desk, and proactive support—so you can keep costs low, support teams happy, and customers satisfied. With Arahi AI, you can connect Intercom to Amazon SES, Bird, Bot for Slack and 1,500+ other apps using AI-powered workflows. No coding required — set up triggers, actions, and intelligent automation in minutes.
As a communication tool, Intercom connects with other communication apps like Amazon SES, Bird, Bot for Slack, Cisco Webex through Arahi AI's integration platform. Build multi-step automations that combine Intercom with AI-powered decision making, data transformation, and cross-app orchestration.
Arahi AI supports 16 native Intercom actions you can use in your workflows.
You can add a specific subscription to a contact. in intercom, we have two different subscription types based on user co…
You can tag a specific contact. this will return a tag object for the tag that was added to the contact.
Assigns a conversation to a specific admin or team in intercom
You can attach a company to a single contact.
Closes a conversation in intercom, marking it as resolved
You can create a new collection by making a post request to `https://api.intercom.io/help center/collections.`
You can create a new article by making a post request to `https://api.intercom.io/articles`.
You can add a note to a single contact.
Creates a new conversation in intercom
You can delete a single company.
You can delete a single contact.
You can detach a company from a single contact.
And 4 more actions available.
Teams commonly connect Intercom with these apps to build powerful automations.
Explore AI-powered workflows that work with Intercom.
