Help Desk & Support Integration
LiveAgent is a web-based live chat and helpdesk software. It covers all support channels: Email, Live Chat, Call Center, Contact forms, Feedback Forms, Knowledge Base, Social networks(Twitter and Facebook) and integrates them into one enviroment.
Discover powerful automation workflows you can set up in minutes with AI agents and LiveAgent.
Keep information synchronized across all your business tools automatically.
Example:
"When data changes in LiveAgent, update corresponding records in all connected systems"
Get smart alerts for events that matter, filtered by relevance and priority.
Example:
"Monitor LiveAgent for specific events and send context-aware notifications to the right team"
Chain multiple actions across different tools to complete complex processes.
Example:
"Trigger multi-step workflow when events occur in LiveAgent, coordinating actions across your tech stack"
Our intelligent agents connect to LiveAgent and automate your workflows seamlessly.
An event occurs in LiveAgent or another connected app that starts your automation.
The AI agent analyzes the data, makes intelligent decisions, and determines the best actions to take.
The agent executes actions in LiveAgent and other tools automatically—no manual work required.
Once configured, your AI agents work around the clock, handling tasks instantly whenever triggers occur. You focus on strategy while automation handles execution.
LiveAgent simplifies your workflows, while Arahi AI empowers these tasks with intelligent agents that automate and optimize your operations.
Seamlessly coordinate LiveAgent with other business processes
Let AI handle complex tasks and decision-making
Keep data flowing between systems automatically
Arahi AI seamlessly integrates with LiveAgent to enhance your workflows and automation capabilities.
Access ready-to-use LiveAgent actions that you can add to your AI agents instantly. No configuration needed.
Make custom API calls to LiveAgent with full control and flexibility for advanced use cases.
You don't need to be a developer to set up this integration. Follow this simple guide to get started.
Sign in to your Arahi AI account and navigate to the integrations page or create a new AI agent.
A secure pop-up will ask you to log in to your LiveAgent account. This authorizes Arahi AI to access your API safely using API Key.
Choose "LiveAgent" from the list of tools, then select what action you want to perform—like creating records, updating data, or triggering workflows.
Test your automation with sample data, then deploy it to run automatically on your schedule or triggered by events.
The integration utilizes secure API Key authentication, ensuring that only authorized workflows can access your LiveAgent data. Arahi AI manages API operations seamlessly in the background—eliminating concerns about errors, formatting, or limitations.
Your data remains private and is never utilized for model training purposes.
We never store anything we don't need to. The inputs or outputs of your tools are never stored.
Get the most out of the LiveAgent + Arahi AI integration without writing code
Ensure your LiveAgent account is properly configured with the necessary permissions and API Key credentials.
Run your automations using test data to ensure everything works smoothly before going live with production data.
Keep an eye on your API calls to avoid hitting rate limits, and implement caching where appropriate to optimize performance.
Always check your input parameters for correctness before making API calls to avoid unnecessary errors and ensure data quality.
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LiveAgent is a web-based live chat and helpdesk software. It covers all support channels: Email, Live Chat, Call Center, Contact forms, Feedback Forms, Knowledge Base, Social networks(Twitter and Facebook) and integrates them into one enviroment. With Arahi AI, you can connect LiveAgent to ServiceNow, Zendesk, Bugsnag and 1,500+ other apps using AI-powered workflows. No coding required — set up triggers, actions, and intelligent automation in minutes.
As a help desk & support tool, LiveAgent connects with other help desk & support apps like ServiceNow, Zendesk, Bugsnag, Canny through Arahi AI's integration platform. Build multi-step automations that combine LiveAgent with AI-powered decision making, data transformation, and cross-app orchestration.
Teams commonly connect LiveAgent with these apps to build powerful automations:
