Powerful automation workflows you can set up in minutes with AI agents.
Automatically categorize and route messages to the right team based on content.
“When a message contains 'billing', create a ticket and notify finance team.”
Send contextual automated responses while escalating complex queries.
“Reply to common questions instantly, flag urgent issues for review.”
Generate and share meeting summaries with action items.
“After each MSG91 meeting, email summary to attendees.”
An event occurs in MSG91 or a connected app that starts your automation.
The AI agent analyzes the data, makes intelligent decisions, and determines the best actions.
The agent executes actions in MSG91 and other tools — no manual work required.
MSG91 simplifies workflows, while Arahi AI empowers these tasks with intelligent agents.
Auto-respond to messages with context-aware AI.
Send smart alerts and updates to your team.
Engage customers with personalized messages.
Ready-to-use MSG91 actions you can add to your agents instantly.
Custom API calls to MSG91 with full control for advanced use cases.
Sign in to your Arahi AI account and navigate to integrations or create a new AI agent.
A secure pop-up will ask you to log in. This authorizes Arahi AI to access your API using API Key.
Choose "MSG91" from the tool list, then select the action you want to perform.
Test your automation with sample data, then deploy it to run on schedule or by event.
The integration uses secure API Key authentication, ensuring only authorized workflows access your MSG91 data.
Your data remains private and is never used for model training.
We never store anything we don't need to. Inputs and outputs of your tools are never stored.
Communication APIs for SMS, Voice, Video and Authentication With Arahi AI, you can connect MSG91 to Amazon SES, Bird, Bot for Slack and 1,500+ other apps using AI-powered workflows. No coding required — set up triggers, actions, and intelligent automation in minutes.
As a communication tool, MSG91 connects with other communication apps like Amazon SES, Bird, Bot for Slack, Cisco Webex through Arahi AI's integration platform. Build multi-step automations that combine MSG91 with AI-powered decision making, data transformation, and cross-app orchestration.
Arahi AI supports 5 native MSG91 actions you can use in your workflows.
Tool to create user events in msg91 segmento. use when you need to record user actions and behaviors.
Tool to retrieve all available event types in segmento. use when you need to list recorded event types after authenticat…
Tool to retrieve failed segmento events. use when needing to inspect validation failures for a campaign after execution.
Tool to list all campaigns in segmento. use when you need to retrieve campaigns with pagination support.
Tool to send sms messages. use when you need to dispatch one or multiple messages after gathering user details.
Teams commonly connect MSG91 with these apps to build powerful automations.
Explore AI-powered workflows that work with MSG91.
