Company Profile
Company Type
Corporate law firm
Team Size
20-80 staff
Industry
Legal
Key Challenge
Struggling with inefficient manual data entry processes that were slowing growth and increasing operational costs. Their primary concern was client intake efficiency.
Tools Connected
The Challenge
Data entry was consuming an enormous amount of this corporate law firm's time and budget. With 20-80 staff on staff, the legal organization was processing hundreds of documents, forms, and records daily — all manually. Two full-time data entry clerks spent their entire days keying information from various sources into their systems, and the team still couldn't keep up with the volume.
The error rate was the real problem. Manual data entry across their legal operations produced a 4.7% error rate — meaning roughly 1 in every 20 records contained mistakes. These errors cascaded through downstream processes, causing billing discrepancies, reporting inaccuracies, and customer-facing issues that damaged trust. The team spent an additional 15 hours per week just catching and correcting data entry mistakes. Meanwhile, critical legal records sat in processing queues for 3-5 business days, creating delays that rippled across the entire organization.
The Solution
The organization implemented Arahi AI to automate the entire legal data entry pipeline. They connected their document sources (Google Drive, Clio, and file uploads) to Arahi AI's no-code platform and configured AI agents to handle extraction, validation, and system entry automatically.
The AI agents use OCR and natural language processing to read any incoming legal document — regardless of format — and extract structured data with high accuracy. Each extracted record passes through validation rules built specifically for their legal business: checking for completeness, format accuracy, logical consistency, and compliance with legal data standards. Valid records are automatically entered into Clio, while exceptions are flagged and routed to a human reviewer via Gmail with specific error details and suggested corrections. The team went from processing 3-5 day backlogs to same-day data availability.
The Results
Measurable improvements across key legal data entry metrics.
Processing Time per Record
Dramatically faster
Before
Minutes
After
Seconds
Error Rate
Major reduction
Before
Noticeable
After
Minimal
Data Availability Lag
Near real-time
Before
Days
After
Same day
Annual Labor Cost
Major savings
Before
High
After
Fraction of manual cost
Processing Capacity
Massive throughput increase
Before
Limited
After
Dramatically higher
“The ROI came quickly. Our data entry throughput increased significantly while our error rate dropped dramatically. For a legal business of our size, that translates directly to the bottom line.”
Operations Director
Corporate law firm
Key Takeaways
The most important lessons from this legal data entry automation project.
AI-powered data entry automation dramatically reduced manual processing time for this legal team, freeing staff to focus on high-value strategic work.
Implementation took less than a day — the no-code approach meant no IT bottleneck or months-long development cycle.
Error rates dropped significantly, improving data quality and downstream decision-making.
The ROI was realized quickly, with the solution paying for itself through cost savings and productivity gains.
Implementation Timeline
From zero to production in 3 hours — here's how they did it.
Step 1: Connected legal tools to Arahi AI
Integrated Clio, LawPay, and DocuSign with Arahi AI using pre-built connectors — no API keys or custom code required. The team verified data flow between systems in under 15 minutes.
Step 2: Configured AI agent business rules
Defined the legal-specific rules for data entry: scoring criteria, routing logic, escalation thresholds, and exception handling. The team used Arahi AI's visual rule builder to translate their existing process into automated workflows.
Step 3: Tested with live legal data
Ran the AI agents on a week's worth of historical data entry data to validate accuracy and identify edge cases. Made minor adjustments to scoring weights and routing rules based on the results.
Step 4: Launched and monitored
Deployed the AI agents to production with the entire team notified via Slack. Monitored the first 48 hours closely, confirming high accuracy before reducing oversight to weekly reviews.
Setup Time
3 hours
AI Agents
2 AI agents
Tools Connected
5 integrations
Frequently Asked Questions
Common questions about automating data entry in legal.
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