Quality Assurance Ticket Routing, Powered by AI
Purpose-built AI agents for Quality Assurance Ticket Routing. Reduce errors, cut costs, and free your team for higher-value work.
Key Takeaways: AI Ticket Routing for Quality Assurance
AI-powered ticket routing for quality assurance uses intelligent automation to handle repetitive tasks, qualify prospects, and streamline operations—without manual intervention. Arahi AI agents work 24/7, integrating with your existing tools to deliver consistent, scalable results.
- Instant Classification: AI categorizes and prioritizes support tickets the moment they arrive — no manual triage needed.
- Smart Assignment: Route tickets to the best-qualified agent based on skills, workload, and ticket complexity.
- Reduced Resolution Time: Faster routing means faster resolution — significantly reducing average handle time.
- Escalation Intelligence: Automatically escalate high-priority or sentiment-negative tickets before they become crises.
Why Businesses Choose AI Automation
Transform your workflows with intelligent AI agents that deliver measurable results.
Instant Classification
AI categorizes and prioritizes support tickets the moment they arrive — no manual triage needed.
Smart Assignment
Route tickets to the best-qualified agent based on skills, workload, and ticket complexity.
Reduced Resolution Time
Faster routing means faster resolution — significantly reducing average handle time.
Escalation Intelligence
Automatically escalate high-priority or sentiment-negative tickets before they become crises.
Real-World Use Cases
See how businesses are already leveraging AI automation in practice.
Regulatory Readiness
AI ensures every ticket routing output meets regulatory standards specific to quality assurance — documenting decisions, maintaining records, and adapting to requirement changes automatically.
Resource Reallocation
By automating ticket routing, your quality assurance team reclaims senior talent from operational work and redeploys them to revenue-generating or strategic initiatives.
Scalable Operations
As your quality assurance business doubles or triples, AI scales ticket routing capacity instantly — no recruitment cycles, training ramp, or quality degradation.
How It Works
Get started in three simple steps — no technical expertise needed.
Connect Your Tools
Link your existing apps and platforms in minutes with our no-code integration builder.
Configure Your AI Agent
Set up business rules, triggers, and automation logic tailored to quality assurance workflows.
Launch & Monitor
Deploy your AI agent and track performance in real-time through our analytics dashboard.
Platform Capabilities
Enterprise-grade AI automation built for reliability and scale.
Natural Language Processing
Understand and respond to messages, emails, and documents in natural language.
Multi-Platform Integration
Connect with your existing tools and platforms through 1,500+ integrations.
Intelligent Decision Making
Make contextual decisions based on your quality assurance rules and historical data.
Real-Time Analytics
Track performance, identify bottlenecks, and optimize workflows continuously.
Custom Workflows
Build tailored automation workflows that match your exact business processes.
Enterprise Security
Enterprise-grade encryption at rest and in transit for all data.
Frequently Asked Questions
Got questions? We've got answers.
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