MSG91 Workflow Automation, Powered by AI
Supercharge MSG91 with an AI agent that handles Workflow end-to-end. Faster execution, zero manual effort.
Key Takeaways: AI Workflow Automation for MSG91
AI-powered workflow automation for msg91 uses intelligent automation to handle repetitive tasks, qualify prospects, and streamline operations—without manual intervention. Arahi AI agents work 24/7, integrating with your existing tools to deliver consistent, scalable results.
- No-Code Builder: Design complex automation workflows with a visual builder — no developers needed.
- Cross-App Orchestration: Connect and coordinate actions across dozens of apps in a single workflow.
- Conditional Logic: Build intelligent branching workflows that adapt based on data and conditions.
- Error Handling: Automatic retry logic and error notifications ensure workflows run reliably.
How AI Transforms Workflow Automation in MSG91
MSG91 is where your team communicates in real-time. Communication APIs for SMS, Voice, Video and Authentication With Arahi AI connected to MSG91, workflow happens automatically in the channels where your team already works — no context-switching, no missed messages, no manual follow-up. With the MSG91 integration, Arahi AI can directly create user events, get event types, get failed events, list campaigns, and send sms — all triggered automatically by your AI agent without manual intervention.
Why Businesses Choose AI Automation
Transform your workflows with intelligent AI agents that deliver measurable results.
No-Code Builder
Design complex automation workflows with a visual builder — no developers needed.
Cross-App Orchestration
Connect and coordinate actions across dozens of apps in a single workflow.
Conditional Logic
Build intelligent branching workflows that adapt based on data and conditions.
Error Handling
Automatic retry logic and error notifications ensure workflows run reliably.
Real-World Use Cases
See how businesses are already leveraging AI automation in practice.
Automated Notifications
AI sends targeted messages to the right channels when important events happen — deal closings, support escalations, or system alerts.
Meeting Summaries
After meetings, AI posts concise summaries with action items to the relevant channel so the whole team stays aligned.
Cross-Tool Updates
Changes in your CRM, project tracker, or support desk trigger contextual messages in the right channel automatically.
What You Can Do with MSG91 + Arahi AI
These are real MSG91 actions your AI agent can perform automatically — no manual work required.
Create User Events
Tool to create user events in msg91 segmento. use when you need to record user actions and behaviors.
Get Event Types
Tool to retrieve all available event types in segmento. use when you need to list recorded event types after authenticating.
Get Failed Events
Tool to retrieve failed segmento events. use when needing to inspect validation failures for a campaign after execution.
List Campaigns
Tool to list all campaigns in segmento. use when you need to retrieve campaigns with pagination support.
Send SMS
Tool to send sms messages. use when you need to dispatch one or multiple messages after gathering user details.
How It Works
Get started in three simple steps — no technical expertise needed.
Connect MSG91
Add MSG91 to your Arahi AI workspace in seconds. The AI immediately starts listening for messages and events.
Configure Message Workflows
Choose which MSG91 channels, threads, or DMs trigger AI actions — and what happens next.
Automate & Stay in the Loop
The AI handles routine messages and tasks in MSG91 while escalating anything that needs your attention.
Platform Capabilities
Enterprise-grade AI automation built for reliability and scale.
Message Parsing
AI reads incoming messages, extracts intent and entities, and routes or responds accordingly.
Channel Orchestration
Coordinate actions across chat, email, and SMS channels from a single automation workflow.
Thread-Aware Responses
AI understands conversation threads, maintains context, and replies in the right thread automatically.
Create User Events
Arahi AI can tool to create user events in msg91 segmento. use when you need to record user actions and behaviors. This action triggers automatically based on your workflow rules — no manual steps needed.
Get Event Types
Arahi AI can tool to retrieve all available event types in segmento. use when you need to list recorded event types after authenticating. This action triggers automatically based on your workflow rules — no manual steps needed.
Get Failed Events
Arahi AI can tool to retrieve failed segmento events. use when needing to inspect validation failures for a campaign after execution. This action triggers automatically based on your workflow rules — no manual steps needed.
Frequently Asked Questions
Got questions? We've got answers.
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